Mark Kupferman is presently Senior Director of Consumer Insights for Universal Orlando Resort in Orlando, Florida where he oversees a team of researchers, analysts and interviewers in a quest to improve the company’s understanding of what our guests want and the best way we can deliver it to them in the way they want it. Mark joined Universal in November, 2006 after serving as vice president of Research & Internet Marketing for Paramount Parks. His education includes a BS from Northeastern University, an MFA from Yale University and an MBA from Wake Forest University.
Mark grew up in Newton, Massachusetts. He has lived in Boston, San Diego, Atlanta, New Haven (CT), Winston-Salem (NC), Charlotte (NC) and now Orlando, Florida. Mark is married to Elizabeth Kupferman, and they live in the Dr. Phillips area just minutes from Walt Disney World, SeaWorld, and Universal Orlando.
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