Where does anyone get the idea that building a Facebook fan base (or any social media fan base) is free? Companies have spent a lot of money to get their customers to “Like” their pages on Facebook because they had been led to believe that Facebook was a good way to keep in touch with them. With Facebook’s recent changes to how they determine what to put in the newsfeed, reach is so low it really is a question as to whether it makes sense to push people to engage on Facebook. Continue
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